FAQs

1. What products do you offer?

We offer premium beauty and skincare tools designed to lift, tone, and enhance your natural glow — including facial massage rollers, beauty bars, and skincare devices.

2. How do I place an order?

Simply choose your product, click Add to Cart, and proceed to Checkout. Enter your shipping details, select the payment method, and confirm your order.

3. Do you offer Cash on Delivery (COD)?

Yes, we offer COD on all eligible orders across India.

4. How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location. You will receive tracking details once your order is shipped.

5. How can I track my order?

After your order is dispatched, we send a tracking link to your email or phone number. You can check your order status anytime.

6. Do you offer free shipping?

Yes, we offer Free Shipping on all prepaid orders. COD charges may apply depending on your location.

7. Are your products safe for all skin types?

Yes. Our beauty tools are designed to be gentle and suitable for all skin types. If you have sensitive skin, start with short sessions and check for comfort.

8. What is your return or replacement policy?

We offer easy replacements for damaged or defective items within 7 days of delivery.
Products must be unused and in original packaging.
(You can tell me your policy and I’ll tailor it.)

9. Do the beauty tools come with a warranty?

Yes, most tools come with a 6–12 month warranty, depending on the product. Warranty details are mentioned on the product page.

10. How do I contact customer support?

You can reach us via:
📩 Email: (Your Support Email)
📱 WhatsApp: (Your WhatsApp Number)
We respond within 24 hours.

11. What payment methods do you accept?

We accept:

  • UPI (Google Pay / PhonePe / Paytm)

  • Debit & Credit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (COD)

12. Are your products original?

Yes! We only sell 100% genuine, quality-checked beauty tools sourced from trusted manufacturers.

13. How do I use the 24K Gold Beauty Bar?

  1. Apply serum or moisturizer.

  2. Turn on the device.

  3. Massage upward along cheeks, jawline, and under-eyes.

  4. Use daily for best results.
    (If you want, I can create a full instruction sheet.)

14. Will I see results immediately?

You may see instant de-puffing and a lifted feel, but long-term results appear with consistent daily use for 3–4 weeks.

15. Can I cancel my order?

Orders can be canceled before shipment. Once shipped, cancellation is not possible—but you may still request replacement if damaged.